taraplay Privacy Policy

When you register and use the taraplay platform, we collect the following categories of information:

• Account information: your full name, date of birth, email address, and mobile number provided during registration.
• Identity verification data: government-issued ID details collected for age verification and compliance with Philippine regulations.
• Transaction records: deposit amounts, withdrawal requests, game activity, and betting history associated with your account in Philippine pesos (PHP).
• Device and session data: browser type, device model, IP address, and session timestamps collected automatically when you access the platform.
• Communications: messages you send to our support team, including any feedback or dispute submissions.

We collect only the information that is necessary to provide you with a safe, functional, and legally compliant gaming experience in the Philippines.

Your information is used for the following specific purposes:

• To verify your identity and confirm that you meet the age requirement of 21 years or above as required under Philippine gaming regulations.
• To operate and maintain your account, process transactions, and deliver platform features including sports betting, casino-style games, lottery participation, and the Rewards programme.
• To detect and prevent fraudulent activity, money laundering, and misuse of the platform.
• To send you service-related notifications — such as account confirmations, transaction receipts, and security alerts — directly related to your use of taraplay.
• To comply with applicable Philippine laws, regulatory requirements, and any lawful requests from government authorities.

We do not sell your personal data to any third party. Data is shared with service providers only where strictly necessary to operate the platform, and those providers are contractually bound to protect your information to the same standard we apply internally.

As a player in the Philippines, you have the following rights under the Data Privacy Act of 2012 (Republic Act 10173) and related regulations:

• Right to access: you may request a copy of the personal data we hold about your account at any time.
• Right to correction: if any of your information is inaccurate or out of date, you may request that we update it.
• Right to erasure: you may request deletion of your personal data, subject to any legal retention obligations we must satisfy under Philippine law.
• Right to object: you may object to specific processing activities where permitted by applicable law.

To exercise any of these rights, please use the support contact available inside your member dashboard after logging in to your taraplay account. We retain account and transaction records for a minimum of five years as required by Philippine anti-money-laundering and gaming regulations. Account data is securely deleted beyond the required retention period. For further questions about how your data is handled, please visit the FAQ page or the Responsible Gaming section for additional support contacts.