taraplay Responsible Gaming

Gaming is meant to be fun — and at taraplay, we are committed to keeping it that way. This page outlines the practical tools, self-assessment guidance, and local Philippine support resources available to every registered player who wants to stay in control of their gaming habits.

Deposit & Session Limits Self-Exclusion Option Philippine Support Contacts Age 21+ Only

Player Protection Tools

Every taraplay account comes with built-in controls you can activate at any time through your member dashboard — no waiting period, no approval needed.

Deposit Limits

Set a daily, weekly, or monthly deposit cap in Philippine pesos (PHP) directly from your account settings. Once a limit is active, it takes effect immediately. Requests to increase a limit are subject to a mandatory 24-hour cooling-off period to ensure the change is intentional.

Session Reminders

Enable timed session alerts that notify you when you have been logged in for a set period — 30 minutes, one hour, or a custom duration you choose. The reminder appears as an on-screen notification and gives you a clear moment to pause, review your activity, and decide whether to continue or stop for the day.

Self-Exclusion

If you feel that a break from gaming is right for you, self-exclusion lets you lock your account for a defined period — from 24 hours up to a permanent closure. During self-exclusion, you cannot log in, deposit, or place any bets. To request self-exclusion, contact support through your dashboard or visit the FAQ page for step-by-step guidance.

Reality Check & Self-Assessment

A short self-assessment tool is available inside your account to help you reflect on your gaming habits. It covers questions about the time and money you spend, how gaming affects your mood and daily life, and whether you feel in control. There is no score to pass — it is a private prompt to help you make informed choices about your play.

Warning Signs and When to Seek Help

Gaming should always feel like a choice, not a pressure. If any of the following situations feel familiar, it may be a good time to use the platform's tools or speak with a support service in the Philippines.

Signs That Gaming May Have Become a Problem

You are spending more money than you planned or can afford, even after setting a budget.
You find yourself chasing losses — betting more to try to recover money you have already spent.
Gaming is affecting your sleep, work, studies, or relationships with family and friends.
You feel anxious, irritable, or low when you are not able to play.
You have tried to cut back but find it difficult to do so on your own.

Philippine Support Resources

If you or someone you know in the Philippines needs help with problem gambling, the following organisations provide confidential support:

National Center for Mental Health (NCMH): Crisis Hotline 1553 — available 24 hours a day, seven days a week.
In Touch Community Services: counselling and referral support for Filipinos dealing with behavioural issues including problem gambling.
Gamblers Anonymous Philippines: peer support meetings and resources for individuals and families affected by gambling problems.

You can also contact our support team through the member dashboard at any time to request immediate self-exclusion or to discuss the available account restriction options.

Protecting Minors

taraplay is strictly for adults aged 21 and above, as required under Philippine law. We verify age at registration and take any reports of underage access seriously. If you share a device with younger family members, please ensure your account is logged out when not in use. Any account found to be held by or accessible to a minor will be closed immediately and any associated funds will be handled in accordance with applicable Philippine regulations.